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Frequently Asked Questions
At SLK Studios, we’re committed to providing exceptional products and customer service. Below, you’ll find answers to some of the most common questions. If you don’t see your question here, feel free to reach out—we’re always happy to help!
We specialize in custom embroidered and decorated apparel for moms, dads, and children. Our collection includes crewneck sweatshirts, t-shirts, hoodies, hats, and more. If you're looking for something special, we’re here to help bring your vision to life!
Placing a custom order is simple! Just browse through our products, select your preferred item, and follow the customization options available. If you have a unique design in mind, feel free to contact us directly, and we’ll work with you to create something truly special.
Our typical turnaround time is 7-10 business days, depending on the complexity of your order and the volume of current orders. We take pride in making sure each piece is crafted with care, so we appreciate your patience while we create something amazing for you!
Since some of our items are custom-made, we unfortunately cannot accept returns or exchanges on some products. However, if there is an issue with your order, please reach out to us within 7 days of receiving your item, and we’ll do everything we can to make it right.
We offer a wide range of sizes for both adults and children. You can find specific sizing information for each product on its listing page to ensure you get the best fit.
To keep your SLK Studios apparel looking its best, we recommend washing on a gentle cycle with cold water and air drying or using a low heat setting in the dryer. This will help preserve both the fabric and the embroidery.
Absolutely! We offer various thread colors for your custom embroidery. If you don’t see the color you want while placing your order, feel free to reach out to us, and we’ll do our best to accommodate your request.
You can reach us through the contact form on our website or by sending an email to hello@slkstudios.com. We’re always happy to answer any questions you have or help you with a custom order.